At IBE, the high quality of services is an integral part of fulfilling the company’s core mission and represents the most important element of the company’s shared values and business policy. Through our comprehensive management system policy, which addresses not only quality but also environmental management, occupational health and safety, nuclear and radiation safety, security, human and organizational factors, social relations, and economics, we realize the company’s vision. This vision is inseparably linked to the principles of sustainability and social responsibility, and we set the following objectives:
- IBE will remain the leading independent consulting, design and engineering company in Slovenia and established with strong presence in the broader international market.
- Excellence in expertise and service quality are key components of the company’s overall image.
To achieve the objectives of the management system, the management and all employees are committed to and strive for:
- Our commitment to quality is reflected in consistently meeting our clients' requirements and fulfilling their expectations, as well as meeting the demands of all other relevant stakeholders in line with the company’s operational context. Our goal is to ensure that our services provide clients with maximum advantage, benefit and added value.
- In our efforts to achieve these objectives, we utilize all our technical, human and organizational resources — particularly our expertise, ability to manage complex and interdisciplinary tasks, extensive experience, Slovenian and international professional and research references, knowledge of domestic and foreign consultancy and production networks, advanced information technology and a modern, flexible project-based organization.
- When designing solutions and preparing documentation, we strictly and consistently comply with legislation, legal requirements, technical regulations and related Slovenian, international, European and foreign standards. In design and technology selection we adhere to modern environmental protection principles, assess the environmental and spatial impact of interventions and ensure that environmental burdens are minimized and kept within acceptable limits. By maintaining professional standards, considering human and organizational factors, and ensuring positive social relationships, we deliver high-quality, modern, economical, competitive and rational solutions. In all respects, we guarantee an internationally acceptable level of service quality.
- Our management system processes are conducted within the framework of a certified quality system that meets the requirements of the SIST EN ISO 9001:2015 standard.
- We continuously improve and monitor our business quality, which is based on a process approach and the assessment of risks and opportunities, across all organizational units and company processes. By considering measurable indicators, we review, evaluate and improve the management system annually. We are committed to the continuous enhancement of the management system’s effectiveness.
- IBE’s management is responsible for establishing conditions at all levels and throughout all aspects of IBE’s business processes that ensure the consistent achievement of quality objectives and other management system goals. This includes informing, training, and motivating employees to raise awareness of the importance of quality and to encourage behavior aligned with the highest professional standards and business ethics.
- Our competence, creativity, and motivation are the foundations of our entrepreneurial success. Every employee is responsible for the quality of their work and understands that the quality of IBE’s services depends on the active contribution of each individual.